ajax-loader
rocket

FAQ?

general question

How to send Bulk SMS in Nepal?

Bulk SMS allows you to the sending of a large number of SMS messages to the mobile phones of a predetermined group of recipients. Text Nepal will provide you with all dashboard where you can simply upload your contacts, draft your message and finally send or schedule your message. For details, you can talk to our SMS experts at 081520361/9858042646

Can I schedule my message for future? How?

Yes, you can schedule your message for future by going to SMS – Bulk SMS – Type your message – Schedule – Set the time and date – Send SMS.

What are your prices if I need to send SMS only for a single time?

We offer one time SMS service to the clients who want the service for the short term. In this service, we send/push the message content of the client to the numbers provided by them. For this service, we charge a certain amount on the basis of message length and number of receivers. Generally, the SMS rates of one-time service are higher than another SMS service i.e. Rs. 2.0 +VAT.

Can I add any text to my messages?

Sorry, we do not add any text to your messages.

Can I see delivery report of the messages sent?

Yes, you can export the message history from the panel account and see the delivery report.

What is the maximum length of an SMS message?

For English Text (Non-Unicode SMS) 1 SMS = 160 characters For more than 1 length N SMS = N x 153 characters 2 SMS = 306 characters 3 SMS = 459 characters 4 SMS = 612 characters 5 SMS = 765 characters 6 SMS = 918 characters For Nepali Text (Unicode SMS) 1 SMS = 70 characters For more than 1 length N SMS = N x 67 characters Example: 2 SMS = 134 characters 3 SMS = 201 characters 4 SMS = 268 characters 5 SMS = 335 characters 6 SMS = 402 characters Note: If one character in SMS is unicode, whole SMS becomes unicode.Standard SMS

How many mobile phone numbers can I send to?

You can send message in unlimited numbers

Do you provide two way SMS and what are the features?

Yes, we provide full two way SMS functionality, allowing you to easily send and receive SMS through your SMS account. The features of our two way SMS are:
a. Communicate to and from your contacts.
b. Automate your replies based on keywords
The incoming modules that Sparrow SMS offers are:
Autoresponder
Voting
Coupon
Result
API Incoming

Is there a daily or monthly minimum quota for sending SMS’s?

No, you can send as many, or as few SMS messages as you like.

How do I start sending SMS messages?

As soon as you have paid for the panel and gotten your username and password, you can log into your account and send SMS.

Does Bulk SMS support Nepali language?

Yes, you can send SMS messages using Unicode for sending SMS in the Nepali Language.

Can I personalize the SMS message I want to send?

Yes, you can.

What is an SMS Template?

You can create message templates to save your typing time. You can add a template by using “Add/Create/New Template” feature.

Do my business/organization need bulk SMS service?

Many hundreds of industries and enterprises are benefiting of Bulk SMS. If you are looking for bulk SMS to grow your business, you can feel free to call/WhatsApp at 9858042433/9858042644 or email us at info@ninjainfosys.com.

How do I send messages?

Login to the account, compose a message, enter/upload mobile numbers, and click on send button to start delivering messages.

Can I use your SMS Gateway with my own SMS application?

Yes. In this case, we will provide you with our SMS API and SMS credits so you can perform codes integration to our SMS gateway where you can send SMS from your application directly without using our web interface. API & sample code in PHP & .NET will be provided upon request. To perform API integration, you have to enter your username, password & Bulk URL to your application. This information will be available in the SMS system after you login. If you do not have the information, please write to our support team to request it at support@ninjafosys.com.

Can I manage my account?

Yes, you can manage everything yourself. Like: • Self – Managed Account Settings • Manage & edit account preferences for master and sub accounts • Account Phonebook • Create, edit and remove contacts • Contact Importer • Import and Export contacts through CSV, Excel, VCF • Group Management • Create, edit and organize contacts into groups • Communication History • View all messages sent to a particular contact • SMS Delivery Status • Check the delivery status of all outgoing SMS • Low Balance Reminder

How can I change my password?

To change the password log into your profile/account, go to user option and click the change password.

How can I make a payment for SMS credit?

Bulk SMS works on a prepaid basis. You can buy credits by depositing the amount for the required number of credits in Siddharth Bank Ltd. A/C Name: Ninja Infosys Pvt. Ltd. A/C No. 01515181606 Branch:BP Chowk Nepalgunj E-sewa/Khalti Id 9858042433 Phonepay

Why do I need a username and password with my Text Nepal SMS Account?

Your password keeps your Text Nepal SMS account completely private and personal. The password assures that you are the only one sending messages from your account. Except of course you share such details with someone.