Text Nepal SMS is the telecom value-added SMS service provider in Nepal, initiated by Ninja Infosys in 2018, with a tagline ‘Power of Text’ and the simple goal of providing SMS services to the general public as well as business enterprises to communicate and promote their products and business. Text Nepal allows enterprises to conduct different mobile messaging campaigns in Nepal.
Text Nepal shall provide SMS Value Added Service (VAS) through the network of major Telecom Network Operators: Nepal Telecom (NTC), Ncell and SmartTel.
Text Nepal shall maintain the confidentiality and data privacy of the user’s information. Similarly, the user should refrain from disclosing confidential information i.e. cost of services, terms and conditions of this agreement, data (mobile numbers) obtained from using Text Nepal’s System to any Third Party.
1. Non-delivery of SMS due to issues in the destination numbers (switched off, out of network reach, the problem in incoming SMS, unused sim card) shall still mean the deduction of SMS credits.
2. Any changes made by the Government of Nepal, NTA or any Telecom Network Operators (regarding SMS rate, Sender ID or any other services) which is beyond the control of Text Nepal, shall immediately come into effect, despite any positive or negative changes it might cause to Text Nepal or the users.
3. If any technical and/or business need arises, the Shortcode provided by Text Nepal to the user can be changed even during the agreement period as the provided Shortcode is the property of Text Nepal. If the assigned shortcode or sender ID is closed from Telecom Network Operator, then a new shortcode or sender is allocated on an immediate basis.
1. If the user should void/end the contract, the user should inform Text Nepal at least before a week and vice versa.
2. Any difference in opinions or complications that may arise, shall be resolved through mutual agreement. If any changes are to be made in this agreement, it can be done only with the mutual consensus between both parties.
Text Nepal’s website (clients.textnepal.com) is subject to maintenance, repairs, inspections, modifications and improvements, during which the Text Nepal Service may not be available. Such scheduled Downtime is subject to change. As to any outage of the normal services resulting therefrom, such outage shall not constitute a breach of contract by Text Nepal.
Upon termination or expiration of the Agreement between User and Text Nepal, each party’s rights to use or possess Confidential Information automatically terminate immediately. Each party shall return, or at the other party’s request provide verification of destruction of, any copy of any other party’s Confidential Information it may possess
This contract and the Appendices attached thereto constitute the sole agreement between the Developer and the Client regarding this project. It becomes effective only when signed by both parties. It is the spirit of this agreement that this will be a mutually beneficial arrangement for the Client and the Developer.
